About Us

Happy Customer was founded in 2016 by an experienced and passionate customer service ambassador with over 10 years of experience in the industry and the dream to empower small to medium-scale businesses with excellent customer support that rivals fortune 500 companies and more.

Our Values

  • Ease of Use, Scale-up or Down as you need
  • 24/7 coverage
  • Omnichannel support
  • 10 + Years of Experience
  • Quick and easy setup

Our Mission

Happy customer aims to help small to medium enterprises scale up their business using great customer service. We offer high quality and affordable customer care solutions to premium brands such as yours.

Our Vision

We are in the business of creating a customer-focused business movement globally.We aim to help companies reach their full potential through exceptional customer services.

Why Us

Ease of Use,  Scale-up or Down as you need

24/7 coverage

We have a large pool of talent that is available in all time zones

10 + Years of Experience

Outsource to a highly experienced team. Expect quality work and beyond

Quick and easy setup

Ease of Use, Scale-up or Down as you need

Save More

Spend as low as $1 per interaction with our flexible pricing model

Omni channel Support

We do email,chat,social media, and voice support

Make it Better

Get Quality Services , insights and improvements suggestions


P- Passion

I- Integrity

E- Excellence


11 Years Completed


Number of Employees


Completed Projects


Customer Rating

Our Process

Discovery Call

Schedule a meeting to discuss what you do, what you need, your customer service strategy, which channels you use, and how you want things done.

Product/Service Learning

Provide product/Service Information in detail. 

Knowledgebase Creation

We then create FAQ’s, Scripts, Canned Messages, and Response templates from your existing support channels or from the product information available.


Integrate with your systems 

Team Assignment

We assign you with an expert account manager and highly talented specialist(s)


Ready to get started? It’s fast, quick, and very easy!