Terms & Conditions

1. Introduction
Welcome to Happy Customer Service Solution terms and conditions and privacy policy statement. These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Minors or people below 18 years old are not allowed to use this Website.

1. Privacy Policy
Happy Customer Service Solutions is committed to your privacy rights. We do not collect any personal information about our clients, neither use, share or transfer it without their authority. In the case that we collect personal information, it has to be provided by you as our user. In case you supply personal information, we may collect certain data such as your name, telephone number, company name, company address and email. In the case that you have a login account with our website we will access your user name and password.
Personal information in some instances is a must to enable us to complete a transaction or request from your end, when you choose to use our products and services. We may send links on our email communications to you as a user, and clicking on those links gives us research statistics on the demographics, likes and dislikes and usage pattern of our website and services, this are by no means linked to your personal information, and do not collect personal information, but only give general statistics.

2. Intellectual Property Rights
Other than the content you own, under these Terms, Happy Customer Service Solutions and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.

3. Restrictions
By using our websites and services offered thereon. Kindly note that you are specifically restricted from all of the following
• publishing any Website material in any other media;
• selling, sublicensing and/or otherwise commercializing any Website material;
• publicly performing and/or showing any Website material;
• using this Website in any way that is or may be damaging to this Website;
• using this Website in any way that impacts user access to this Website;
• using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
• using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and Happy Customer Service Solutions may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

4. Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Happy Customer Service Solutions a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. Happy Customer Service Solutions reserves the right to remove any of Your Content from this Website at any time without notice.

5. Cookies
A web cookie is a file sent from a website to the user’s hard drive by your web browser, to assist you navigate a website well and access contents you might not see without the cookie. Happy customer service solutions may use cookies to enable you tto view contents on our website efficiently.

6. No warranties
This Website is provided “as is,” with all faults, and Happy Customer Service Solutions express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

7. Limitation of liability
In no event shall Happy Customer Service Solutions, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Happy Customer Service Solutions, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

8. Indemnification
You hereby indemnify to the fullest extent Happy Customer Service Solutions from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

9. Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

10. Variation of Terms
Happy Customer Service Solutions is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

11. Assignment
The Happy Customer Service Solutions is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

12. Entire Agreement
These Terms constitute the entire agreement between Happy Customer Service Solutions and you in relation to your use of this Website, and supersede all prior agreements and understandings.

13. Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the Republic of Kenya, and you submit to the non-exclusive jurisdiction of the courts located in Kenya for the resolution of any disputes.
If you have any questions and or disputes with any of these terms, kindly feel free to contact us and express your concerns
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